Privacy Policy

We at (the “Company,” “Site,” “we,” or “us”) commit ourselves to protecting the data and privacy of every visitor (“you,” “user,” “users,” or “visitors”). Our privacy policy intends to describe and show you the measures we take to collect, use, and safeguard the information you provide us when using our website. We urge you to consider our privacy policy to understand your rights and obligations. You are entitled to lodge complaints with the relevant data protection authorities anytime. If you have any doubts or concerns, do not hesitate to contact us in the first place.

What Data Do We Collect?

We gather specific data on the ways you use our website. We receive information about your IP address, the pages you visit, and other personal information. Data collection is automatic and starts once you accept our Privacy Policy. Below, you’ll find the specific information we collect divided into two categories. The first category of information involves unidentified and non-identifiable data related to users. Such data is collected when you visit the website. It is also referred to as Non-personal information. They can be compared to demographic data and do not reveal your identity. This data includes the browser type and version, the installed operating system, language preference, access time, domain name, time zone, location, etc. Another aspect of non-identifiable data is related to the activities of users. This covers the visited pages, clicks, actions, time spent at certain websites, and so on. The second category of information refers to your data. This identifies you as an individual or makes you identifiable. This is Personal information by which you can be identified except when you remove your identity and subscribe as anonymous.

  1. The first and most common piece of information that we collect is your email address. This is collected when you create an account with us. We can collect your name, surname, and interests if you are on membership pages.
  2. The second piece of personal data we gather is the technical data. This information encompasses your internet protocol address, browser plug-in type and version, screen resolution, keyboard language, time zone and location, operating system or platform, devices you use, their identifiers (UDID, IMEI, or MAC, address), etc.
  3. Data usage includes details on how you exploit the website and services we offer. This means pages visited, user clicks, time spent on particular pages, etc.

How do We Use this Data?

We must abide by the legislature in force and use personal data only when we can. In most cases, we use your personal information in the instances outlined below:

  1. When the use of personal data is essential to support our legitimate interests as a business. Or to protect the interests of third parties. We must also ensure that your interests and fundamental rights do not conflict with our interests. In this respect, we will act in a way that’s proportionate and respects your privacy rights. Our legitimate interests include attempts to improve our products. We aim to resolve complaints fairly and carry out crucial data analysis.
  2. When you give us personal consent to process your specific data legally, we will seek your approval for the action when we consider sending you direct marketing communications of third parties via email. Even if you have agreed to receive advertisements, you can withdraw your consent anytime. But you must contact us first and ask for cancellation. Sometimes, you must click the unsubscribe button provided to you via direct communications.

Personal data is always used as outlined in this Privacy Policy. Depending on the case in question, we may process collected information on more than one legal ground. Apart from the circumstances above, we might also use collected Personal Information for legitimate interests and purposes. Out actions will never override your interests and fundamental human rights. The lawful grounds are as follows:

  1. To register you as a user and make our Services available to you. Afterwards, you can post, comment, and share User Content. You can also read the shared contents of other clients, post in forums, and give feedback on our Services;
  2. To constantly communicate with our users and respond to their inquiries related to information given on the Site. This goes via Livechat or our Help Desk, which supports you in real-time. We will notify you of our latest products, promotions, and services. Email newsletters are also part of this segment;
  3. To make sure you have the option to take part in competitions and lotteries. Also, when we carry out surveys and research. Last, we check whether you’re eligible for specific bonuses and offers;
  4. We plan to enhance and deliver relevant website content to our users for analytical and statistical purposes. We also aim to protect our business and run the website smoothly. We conduct this by compiling aggregated reports when you use certain features of our Services. Plus, we try to understand how effective the content we present is.

The personal data we collect and the events outlined above are crucial if we want to exercise our legitimate interests. In short, we must study how members use our services and develop our products accordingly. We grow our business, keep our website updated and relevant, and inform visitors of our marketing strategies. Further on, we strive to prevent fraud and preserve the security of our network and IT services. Non-personal information is mainly exploited for analytical and statistical purposes such as:

  1. To conduct an anonymous analysis of our systems and databases to improve how we run our business. We also aim to customize our Services to match user preferences, provide a better service and user experience;
  2. To run tests on service alterations and enhance the functionality of our Services. Plus, our targets include hosting data and system maintenance.

How Do We Collect the Data?

We make use of various methods to collect your data. If you decide to give us your contact data when writing to us or filling in forms, your data will be stored in our databases. Some of the most widely used strategies include the following direct interactions:

  1. When users navigate the website, we receive info about sites they visit, used URLs, and referrals. Cookies also send us various data about users. Web analytics tools may give us information such as OS, IP address, access time, browser type, and location. Service providers send us info when you use our platform on a mobile device, too;
  2. When users subscribe to our services and publications and give consent to the newsletters we provide,
  3. When users enter survey promotions and accept bonus offers,
  4. When users contact the support service or give feedback.

Cookies Policy & Tracking

We use various types of cookies. Those are small data files that record specific data. They are served into your device, and then remember your browsing details. You’ll always be asked for permission to allow cookies to be placed on your device. We mainly use cookies to provide you with a first-class on-site experience. We record your preferences and patterns and tailor our products to suit your needs. We intend to offer improved site navigation to everyone who visits our website.

Further, we wish to promote our products and sometimes display content by third parties. There are several types of cookies, the most common being the necessary or identification cookies. They enable you to log in to your account and browse our website unimpededly. Analytical or performance cookies are also known as tracking cookies. In this case, third-party sources compile user information to monitor and analyze your interaction with us. Functionality cookies help us recognize you when you return to our Site, greet you, and remember your preferences. Cookies may also be divided into first and third-party cookies. This mainly depends on the purpose of the cookies. Some cookies last for a session, while others stay on your device for several months or even longer. When you block or erase cookies, you can alter the settings in your browser or clean them thoroughly. If you restrict the use of cookies, this may impact the operation and efficiency of the website. In a word, we may not be able to offer you customized and optimized services.

Sharing Personal and Unidentifiable Data about Users with 3rd Parties

In our work, we cooperate with many third parties to keep our business going. If we want to improve our services, third parties are occasionally bound to access your private data. Therefore, we choose highly reputable third-party providers. We never share, sell, or trade your data except as outlined in this Privacy Policy, which outlines the main features of our interaction with third parties when personal details are in question:

  1. Our Site never shares or transfers personal information to other parties. We only disclose personal data under our Privacy Policy and applicable laws. Sometimes, laws bind us to give information to prevent any suspected fraud breach of property rights and to defend against legal claims;
  2. We may share data with service providers and data controllers that process your details for us. This can refer to authentication providers and cloud services. We cooperate with various entities in an attempt to serve users with relevant information and promotions from such entities;
  3. We may share your data to compile statistics on the use of the website, traffic, clicks, and other general statistics without disclosing your identity. This is performed for general purposes only, and users are presented as anonymous;
  4. We might disclose your personal information to entities or subsidiaries for business-related purposes. We do this to develop and enhance our services and to provide relevant and targeted marketing. The nature of the e-sector forces us to work with partners to do analytics and statistical research, too;
  5. If we sell, buy, merge, or reorganize our business or the website, we will likely transmit all registered data to relevant third parties. We might also disclose information to prospective buyers or sellers. Anyways, we will always let you know of this before we transmit any of your personal information;
  6. If we are obliged or under a duty to disclose information to comply with legal obligations or to protect our interests and security. This may include public authorities and law enforcement bodies that we have permission to share data with;
  7. We cannot offer you a warranty on how third parties exploit user information. We have no control over sites that are linked to our website or that link to us. Yet, we require third parties to safeguard your private data and treat it lawfully. They are not allowed to use your identification data but only process it for specific purposes.

How do We Protect the Collected Information?

Our utmost duty is to safeguard your private information by implementing all reasonable measures. We also maintain the security of our Services and your data at any time. Among other things, we use SSL (Secure Socket Layer) in the process. This way, we prevent unauthorized exploitation of your personal information. Ensuring data safety is run through standard procedures and policies. In case we suspect a breach of personal information, we have implemented procedures to deal with such issues. We will inform you and any applicable regulator thereof, as well. Plus, you can contact us if you believe there has been an attempt to abuse or breach your private information.

How Long Do We Save Your Information?

Once you share your data with us, we store it in our databases for as much as we need it. Sometimes, we keep personal data to comply with legal or tax requirements. We might erase personal details when we no longer require them. When you delete or abandon your account, we keep your profile data, but we don’t publicly display it. If you posted public comments or notes, those remain publicly available. This is because intellectual rights over them pertain to us. Any other data will be withdrawn from the public eye, and no link can guide other browsers to you. If you wish your data to be erased from our system, you must make a specific request. Follow the procedure as described, and we will delete all your data.

Your Rights Regarding Personal Information

We always make you aware that the rights that pertain to you are universal. As a data subject, you have complete ownership over the data we store on you. Note the following aspects if you want to exercise your fundamental and legal rights:

  1. You have the right to withdraw or cancel your consent at any time. You don’t have to specify any reasons for your activity, and we won’t charge you anything. After that, we won’t share any news, promotions, and updates with you.
  2. At any time, you can object to the processing of your data. Once you make this request, we will stop processing your information. We are also entitled to prove that our legitimate grounds outweigh our fundamental rights and freedoms.
  3. Users are granted access to information about their data and the data itself. They can request to confirm whether their data is processed and the manner of processing. Inquiries can include whether their data is transferred or disclosed, to whom, how it is protected, and what we use it for.
  4. Users can seek rectification of personal data if they notice incorrect details. We might seek validation to ensure the newly presented data is accurate before rectifying it. In other cases, you can also add data to incomplete information. You can request a copy of your data at any particular moment.
  5. You can require restrictions on data processing in certain circumstances. Some of these involve restricting when data is inaccurate, incomplete, or illegal. You may also seek restriction if your identification details are no longer needed for the purposes they were collected but for other secondary rights.
  6. Users can receive their data in a structured, readable format (digital form). Then, without any objection on our side, you can pass it on to other responsible entities. If such transmission is technically feasible, we will support your intentions. You can also ask us to port the data on your behalf to another data controller.
  7. You are entitled to complain at any time in front of the relevant supervisory body. The applicable protection authority will establish whether there has been a breach of personal data processing. If you believe a violation has occurred, consider contacting us first to resolve any possible issues.

If you wish to exercise your rights, please write to us, and we’ll settle the matter as quickly as possible.

Underage Users

We have developed our products to ensure the safety of your children. None of our Services are intended for minors. We openly restrict any user under 18 or those who have not reached the age of majority in their jurisdiction concerning the use of the Services, depending on which age indicator is higher (“Legal Maturity”), from using our website and sharing personal information with us. When users open an account with us or subscribe to our services, they are ascertained to be over 18. Below this legal gambling age, we never collect minors’ data knowingly. If we suspect a minor has given us personal data, we will process and verify such information. Non-adult data will get rejected or entirely deleted if we establish that the grounds for minors’ involvement are founded. Please let us know if you learned that particular minor’s data are stored with us. We’ll do our best to preserve their data protection rights.

Updating “Privacy Policy”

We can alter, modify, supplement, and update this Privacy Policy anytime. The provisions of the last revision always apply as of the date outlined therein. You will be informed of the updates on our page upfront. And you’ll regularly be given the choice to accept or discard them. If you continue using our Services after the specified date, this will imply that you approve such changes. Check our Privacy Policy occasionally to ensure you know any policy amendments. 

Julian Haar About author

Julian Haar is a distinguished Senior Editor and Product Owner at, where he plays a vital role in shaping the country’s online gambling landscape. With years of experience in the industry, Julian is dedicated to providing his readers with accurate and concise information to enhance their online gambling experiences.